Cellone rocks!

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Last Monday I was trying to pay my Cellone bill via the BSNL portal. Everything went fine, the payment was done at the payment gateway and when I clicked on the confirmation, the BSNL site conked off with a "unique constraint violated error". I was worried since I was thinking that I will now need to run between my credit card provider and BSNL. I checked with Sandip and he said that he had a tough time convincing Airtel when a similar problem occurred to him. The BSNL website said that if an error has occurred after the transaction was completed, they received details via "alternate backup channel" and the site would be updated after a day. I was a bit skeptical and decided to wait a day. I was really surprised when I got an email confirmation the next day saying my payment has been received. While I was wondering the state of online commerce, this is indeed a pleasant experience. And that is one of the reason why Cellone has remained my favourite service provider for the past couple of years. Even though I have had connection issues with Cellone, specifically at office, I am happy with the service. I have also taken a Vodafone subscription last month since my usage is going to increase a lot in the next few months and I have enough gripes with Vodafone already. Cellone rocks :-)

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This page contains a single entry by balaji published on August 25, 2008 8:19 PM.

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