Further to my post about airtel, Amitha from Airtel reverted to me saying that, Airtel has put process in place to ensure that these kind of stuff does not offer again. Also, she told me that henceforth any new plans that are being offered will be updated on the website as soon as the offer begins. They will also be including fliers in the bills informing about this starting this month.
Let us wait and watch. But I am really happy that they took the complaint seriously and acted upon it, albeit a bit late.
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