My Hutch phone has been out of network for the past fifteen minutes. Managed to get the Hutch helpline on my landline. When i asked them "My phone is out of n/w. Is there an issue". They respond "Sir! We are upgrading our servers in Bangalore. Everything will be working in the next 2-3 hours!"
Wtf? In this age, how can one afford a down time of three hours. And that too, planned. Do they have a clue about high availability?
