March 23, 2004

Hutch and their server upgrade

My Hutch phone has been out of network for the past fifteen minutes. Managed to get the Hutch helpline on my landline. When i asked them "My phone is out of n/w. Is there an issue". They respond "Sir! We are upgrading our servers in Bangalore. Everything will be working in the next 2-3 hours!"

Wtf? In this age, how can one afford a down time of three hours. And that too, planned. Do they have a clue about high availability?

Posted by Balaji at March 23, 2004 03:18 AM